Globally, researchers and others have long reported the negative impacts that ethnocentric health serviceprovision has on the health status of Indigenous populations (Downing et al. 2011). The lack of Indigenous health workers in health service delivery systems leads to Indigenous people delaying going to services and contributes to the under-use of healthcare services (LaVeist et al. 2003). There is increasing evidence that health disparities between Indigenous Australians and non-Indigenous Australians are linked to accessibility. Accessibility is influenced by economic and geographic factors and a variety of sociocultural factors (Thomson 2005). It is therefore important to increase efforts to improve the ability of all systems, services and practitioners to work with the diversity of patients.